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If you're experiencing difficulties with your gambling or feel that it's affecting your life, IgniBet Casino encourages you to seek help from our comprehensive responsible gaming tools and support services.
Self-Exclusion
You can self-exclude yourself from playing at IgniBet Casino for a specified period of time. This can be done temporarily (24 hours, 7 days, or 30 days) or permanently (irrevocable). To initiate the self-exclusion process, please contact our customer support team through live chat or email.
Deposit Limits
You can set daily, weekly, or monthly deposit limits to help manage your spending. Please note that these limits will apply to all IgniBet Casino websites and games. To set a deposit limit, go to 'Account Settings' and follow the on-screen instructions.
Time-Outs
A time-out allows you to take a break from playing at IgniBet Casino for a specified period of time. You can choose from 15 minutes, 1 hour, or 24 hours. Time-outs are temporary and will not affect your account balance or any ongoing transactions. To initiate a time-out, please contact our customer support team.
Reality Check
Our reality check feature sends you reminders after a set period of play to help you assess your gaming activity. You can adjust the frequency and content of these reminders in 'Account Settings'.
Loss Limits
You can set daily, weekly, or monthly loss limits to help manage your losses. Loss limits will apply to all IgniBet Casino websites and games. To set a loss limit, go to 'Account Settings' and follow the on-screen instructions.
Cooling-Off Period
If you've self-excluded yourself from playing at IgniBet Casino, we'll require you to wait for 24-72 hours before reactivating your account. This cooling-off period is designed to give you time to reassess your gaming habits and make informed decisions about your play.
Account Closure
You can close your account permanently or temporarily. To do this, please contact our customer support team through live chat or email. Note that closing your account will result in the deletion of all data associated with it.
External Support Organizations
If you're struggling with problem gambling, we recommend reaching out to one of the following organizations for confidential and expert advice:
These organizations offer a range of services, including counseling, support groups, and self-exclusion programs. They can provide you with the help and guidance you need to overcome problem gambling.
Internal Responsible Gaming Tools
IgniBet Casino has implemented various internal tools to promote responsible gaming:
Please note that these tools are designed to promote responsible gaming and should not be used as a means to manipulate the outcome of games.
